Questions people ask before the first call
Short and to the point. Didn't find your question - Odysseus answers right on the site, in seconds.
01What is an AI agent for business and how is it different from a chatbot?
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A chatbot follows a script. An AI agent understands the task, decides which steps to take, works with your services (CRM, email, spreadsheets, telephony) and gets the job done: booked, invoiced, reported. Synarchon agents work as a team, like a department, not a set of bots.
02How much does AI agent implementation cost?
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It depends on the set of tasks and the scale. There are two formats: a \u201cPersonal AI agent\u201d for an owner or head of department, and a turnkey \u201cTeam of AI agents\u201d for a company. The price is fixed after a free brief and audit: you know it in advance and it doesn't change along the way.
03Which processes can AI agents automate?
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If a process repeats, an agent can take it over. Most often: sales and lead qualification, 24/7 support, booking and reminders, finance and payment reconciliation, documents, reports for management, HR and hiring, call quality control, procurement and stock, market research, social media and content, voice calls. See the full map on the Capabilities page.
04Is it safe to give company data to AI?
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Access is minimal and only to what's needed, an NDA is signed before work starts. For sensitive data we use local models on your server: nothing leaves your perimeter. The agent answers only from your business knowledge base and doesn't make things up.
05How long does implementation take?
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The brief takes 10 minutes, the audit and call 2-3 days. A pilot on one process is 2-4 weeks. A full turnkey implementation takes 1-3 months depending on the number of departments and integrations.
06Do I need to change my CRM and other software?
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No. Agents connect via API to what you already use: CRM, messengers, spreadsheets, telephony. Nothing gets broken or re-learned. If you want, we build your own CRM for your business, more convenient than a boxed one and wired to all agents.
07Who manages the agents after implementation?
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In the \u201cPersonal agent\u201d format - you or your employee, with our step-by-step guide. In the turnkey format - your staff: we train the team and the director sees all processes on a dashboard. Support stays with us.
08Will agents replace my employees?
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Agents take over routine, not expertise. Routine and inefficient parts go to agents - payroll on routine drops by 20-40%. Strong employees get work worthy of their skills. Role decisions stay with the owner.
09What is a pilot and the \u201cBecome a case hero\u201d program?
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A pilot is one process in 2-4 weeks at a fixed price: you see the system working on your data before a big contract. The special program: 3 pilots a month at a special price in exchange for the right to tell your before/after story, anonymized if you prefer.
10Do you work with businesses outside Ukraine?
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Yes. We're based in Ukraine and work remotely with clients worldwide. Website, agents and support are in English, Ukrainian and Russian.
11Can an agent talk by voice?
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Yes. A voice agent calls and answers in a voice indistinguishable from a human: inbound and outbound calls, confirmations, surveys, sales. Suitable for call centers of any size.
12What do you need from me to start?
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Fill in the brief - 10 minutes. Then we map your processes and get on a call to agree on the plan. No obligations before signing.
Still have a question about your business?
Fill in the brief - we'll answer with a process map: what to automate first and how much it returns.